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Pastoral Care Engine

Every need seen, every person supported

Hailo Guide is pastoral care software that makes sure no one slips through the cracks. Care scales across your whole church, without losing the personal touch.

As churches grow, people get harder to see. Guide helps you care for everyone, not just the ones who ask.

Hailo Guide dashboard showing pastoral care needs and follow-ups
Hailo Guide dashboard showing pastoral care needs and follow-ups

What it does

See every need, reach every person

Three ways Hailo Guide helps your team stay close to everyone.

Never miss a need

Prayer requests, well-being checks and pastoral moments, all in one place, so every one gets a response.

Never miss a need

Prayer requests, well-being checks and pastoral moments, all in one place, so every one gets a response.

Know who needs you

Gentle prompts surface who may be drifting or struggling, so you can reach out in time.

Know who needs you

Gentle prompts surface who may be drifting or struggling, so you can reach out in time.

Support around the clock

Offer every member 24/7 digital pastoral care, without burning out your team.

Support around the clock

Offer every member 24/7 digital pastoral care, without burning out your team.

Who it's for

Built for the people who carry the care

Senior / Lead Pastor

See the whole church's wellbeing at a glance, and trust that everyone is being cared for.

Pastoral Care Lead

Make sure every need is seen and every response is informed and timely.

Single & multi-site

Consistent, personal care across every campus and every member.

How it works

How Guide works

From the first sign of need to the follow-up, Guide helps you notice, understand and respond in time.

Prayer requests and check-ins coming together in Hailo Guide
Step 1

Notice

Prayer requests, check-ins and quiet signals all come together, so nothing goes unseen.

Step 1

Notice

Prayer requests, check-ins and quiet signals all come together, so nothing goes unseen.

Hailo Guide showing who needs care this week
Step 2

Understand

Hailo surfaces who needs care and what kind, without exposing private details.

Step 2

Understand

Hailo surfaces who needs care and what kind, without exposing private details.

Pastoral care responses in motion in Hailo Guide
Step 3

Respond

Reach out with the right support at the right moment, so care arrives in time.

Step 3

Respond

Reach out with the right support at the right moment, so care arrives in time.

FAQ

Questions & Answers

Have more questions? Don't hesitate to email us!

Is our members' private information kept safe?

Is our members' private information kept safe?

Is our members' private information kept safe?

Does this replace real pastoral care?

Does this replace real pastoral care?

Does this replace real pastoral care?

How does Guide know who needs care?

How does Guide know who needs care?

How does Guide know who needs care?

Is there support at all hours?

Is there support at all hours?

Is there support at all hours?

Will this still work as our church grows?

Will this still work as our church grows?

Will this still work as our church grows?

Who can see the care dashboard?

Who can see the care dashboard?

Who can see the care dashboard?

Feel free to mail us for any enquiries: contact@hailo.global

Get started

Every need seen, every person supported

See how Hailo Guide helps your team stay close to every person in your church.